This page is about billing, not about what the series show. It is written for two situations: a payment you cannot place, or a plan you bought for a single series and now want to end. Both cases are handled, and every claim is either dated or openly marked as unverified.
We run candy-shorts.run independently of Candy.ai and EverAI. We have no access to anyone’s account and no way to cancel or refund a plan for you; that happens between you and Candy.ai. Catalog figures quoted on this page were last counted on October 28, 2026.
Does Candy Shorts renew automatically?
For the monthly plan, yes, in so many words: its billing note on candy.ai’s plan page reads “Then renews monthly”, followed by the full monthly rate. Each plan’s billing line also ends with the words “Cancel any time”, wording that describes something which keeps billing until you stop it. Candy.ai sells Premium as a subscription, and nothing we recorded presents any of the three lengths as a one-off pass.
The catch is in the longer terms. The three-month and twelve-month plans are charged as a single payment up front, so they feel like something you bought once and own. Treat them as subscriptions anyway. The same “Cancel any time” wording closes the billing line of both, and nothing in the plan-page text we recorded says either one simply lapses when its term is over. That last point is our reading rather than a quote, and the section on what we verified labels it that way.
| Plan | What you pay | Effective monthly | Discount badge |
|---|---|---|---|
| One month | $13.99 each month (first month $9.99) | $13.99 | 29% OFF on the first month |
| Three months | $26.97 in one payment | $8.99 | 35% OFF |
| Twelve months | $47.88 in one payment | $3.99 | 70% OFF, “BEST VALUE“ |
Flip that table around and read it as an exit plan rather than a price list. The monthly plan has the highest rate and the shortest commitment, so stopping it never leaves more than one unused month on the table. The yearly plan has the lowest rate and the longest commitment, because $47.88 leaves your card on the first day whether you watch for a week or for the full year. Its “70% OFF” badge compares it with the monthly rate, not with how much you will actually use. What each plan buys, line by line, is set out on our breakdown of Candy Shorts plans and token prices.
When does the next charge arrive? Candy.ai’s plan page does not print a renewal calendar we could check, so the safest working assumption is that each term runs from the day you paid. Find the original EverAI line on your card statement, note its date, and count one, three or twelve months forward. Then cancel several days ahead of that date, not on it, so a time-zone gap or a slow payment processor cannot catch you out.
What is the EverAI charge on your statement?
EverAI is the company behind both Candy.ai and Candy Shorts: EverAI Limited, registered in Malta. Its name is the billing descriptor, so a Premium payment is listed as EverAI, not as Candy, Candy.ai or Candy Shorts. Because the name on the statement does not match the product, an EverAI line is easy to mistake for a charge you never made.
If the line surprises you, check at home before you phone the bank. Ask whether anyone who uses the card has signed up on candy.ai or candyshorts.com, and search the household’s inboxes for a Candy.ai receipt. A chargeback is mainly a tool for fraud, not a replacement for canceling: if the payment turns out to be genuine, a dispute can complicate any later conversation with Candy.ai support. If nobody recognizes it, treat it like any unknown charge and speak to your card issuer.
Who EverAI is, whether the service is legitimate, and where its real risks sit are all covered in our safety check on Candy Shorts and its operator.
How to cancel, and the point where we stop guessing
Candy.ai’s plan page promises “Cancel any time”, but in the text we recorded it does not say where or how. The plan belongs to the Candy.ai account that paid for it, so that account, or Candy.ai support if you cannot find the option, is where canceling starts. On subscription services built like this one, a canceled plan often runs to the end of the period already paid for and stops there, although we have not confirmed that Candy.ai treats the remaining time that way. Whatever the exact route, no legitimate one should need you to hand your password or card number to a stranger’s site.
What we will not hand you is a click-by-click path. We have not walked through Candy.ai’s cancellation screens and confirmed their labels, so this page names no menus, quotes no button text and offers no numbered list of steps. Interfaces change, and a confident description of a button that is not there burns the days you have left before the renewal. If the setting is not where you expect it, Candy.ai support is the authority, not this site or any other guide.
What we can give you is a checklist that holds whatever the screens look like:
- Use the account that pays. Candy Shorts lives both on candyshorts.com and inside candy.ai. We have not confirmed that sign-ups on the two sites with one email always share a single account, so if you have used both, look for an active plan on each.
- Deal with your tokens first. We cannot tell you what happens to an unspent balance once a plan ends. If tokens are left, spend them on episodes you actually want while the plan is still running.
- Cancel days early. A renewal processed in the small hours of the due date leaves you no margin at all.
- Keep proof. Take a screenshot of whatever confirmation appears and keep any email that follows. If a charge lands anyway, that record is your evidence.
- Treat deletion as a second job. Ending the billing does not necessarily remove the account, and we have not verified how account deletion works on Candy.ai. If you want both, ask for both.
- Ignore anyone offering to cancel for you. A page, bot or app that wants your Candy.ai password or card details “to stop the subscription” is running one of the tricks described in our warning about fake leak and login pages.
Do you keep the episodes you already unlocked?
Here the token model decides the answer. Of 973 episodes across 190 series, 346 are free and 627 are paid. A paid episode is unlocked with tokens: 12 per episode on 158 series, and 30 on the fifteen priced series on the Candy Creators tab built on licensed performer likenesses. Across the catalog, 21 series are built on a licensed performer, and six real adult performers are credited on them (Riley Reid on seven, Mia Malkova on four, Bonnie Blue and Lexi Luna on three each, and Asa Akira and Sophie Dee on two each). They licensed their likeness as digital twins, they filmed nothing, and no original recording of any episode exists.
A token spend looks like buying one episode rather than renting it for as long as the plan lasts, which is why we expect unlocked episodes to stay unlocked. Be clear about the status of that answer, though: it follows from the way each paid episode carries its own token price, not from a test on a canceled account. If keeping access to particular episodes matters to you, ask Candy.ai support to confirm it before you cancel.
One exception shows why the question is not trivial. On Simona Rossi: Wrong But Right, the third episode is listed at zero tokens but marked as included with Premium rather than free. An episode that comes with the plan, instead of one bought with tokens, may well depend on the plan being active. We have not tested what happens to it after a cancellation.
Unspent tokens are the honest gap on this page. We have not verified what happens to a token balance when a plan ends: whether it stays on the account, expires with the term, or vanishes at once. What we did verify is the allowance itself. Premium includes 100 tokens a month, enough for 8 standard paid episodes or 3 Candy Creators episodes, so the practical move is to spend it before you leave. Whether that allowance justifies a subscription in the first place is the question our Candy Shorts review tries to settle.
Why canceling does not get your money back
People often treat the two as one thing. They are separate requests: one stops what has not been charged yet, the other asks for money that already left your account.
| Question | Canceling | A refund |
|---|---|---|
| What it changes | Charges that have not happened yet | A charge that already went through |
| Who decides | You, as the holder of the Candy.ai account | Candy.ai, under its own terms |
| Where it happens | Your Candy.ai account (exact route not verified by us) | Candy.ai support (we suggest writing) |
| What you can count on | The renewal stops (each plan’s billing line says “Cancel any time”) | Nothing we verified; we found no published outcomes to check |
| What to have ready | The login of the account that pays | The EverAI charge: its date, its amount and the card it hit |
Take a concrete case. You buy the twelve-month plan for $47.88 and change your mind the next morning. Canceling is about the renewal a year away; nothing on the plan page says it puts the $47.88 back on your card. Getting that money back would take a refund, and a refund is Candy.ai’s decision. We have not seen its refund practice tested against real cases, and we will not quote refund rates, review-site scores or forum stories we cannot stand behind.
If you do ask, ask in writing and make the message easy to approve. Put the request in the opening line, then the date and amount of the EverAI charge, the email on the account, and your reason in a sentence or two. Keep a copy. A tidy, specific message guarantees nothing, but it removes every excuse for a vague reply.
Candy.ai’s own published terms are the place to read about refunds, so look them up on candy.ai before you write. We do not summarize them here, because we have not reviewed them clause by clause and a loose paraphrase of a contract is worse than none.
The plan you never have to cancel: start with the free episodes
The cheapest cancellation is the one you never need. Candy Shorts gives away a real sample before it asks for money: 346 of its 973 episodes cost nothing, 173 of them play without any account, and on most series the free run is episode 1 with no account, episode 2 with a free account. 173 of the 190 series follow that pattern exactly. No card is involved at any point, and tokens only come in at episode 3.
That sample is enough to judge the format: the look of the generated scenes, the pacing, how explicit the opening episodes are, and the chat that opens when an episode ends. What the free episodes show, nudity included, is laid out in our guide to nudity in Candy Shorts, and how far the paid episodes go is covered by our answer to whether Candy Shorts counts as porn. Our uncensored explainer covers whether a separate cut exists. The free route, in order, is mapped in our walkthrough of the free episodes.
Skipping the subscription does not mean hunting for copies. Nothing official is published on Dailymotion, Telegram or Reddit, as our look at the Dailymotion searches explains, and pages promising “full episodes free” can be fronts for card-number, fake-login or installer tricks.
Now the advice this site is not paid to give. We may earn a commission when someone subscribes through our links, and still: if you want one five-episode series and nothing else, a long plan makes no sense. Such a series has 3 paid episodes, 36 tokens in total, comfortably inside the 100 tokens one month of Premium includes. A single monthly plan at $13.99 (first month $9.99), canceled as soon as you finish, covers it. A Candy Creators series of the same length needs 90 tokens, which at current prices still fits, if only just. We have not verified whether tokens can be bought without a plan, so we do not offer that as a route.
Long series change the sums. My bestie betrayed me runs 34 episodes and takes 384 tokens to finish, far more than one month’s allowance. But 161 of the 190 series are short five-episode runs, so for most viewers the realistic use of Premium is a month or two of picking favorites, not a year. Pick the one or two you care about from the full list of Candy Shorts series before you commit to anything longer.
Candyshorts, Candy AI Shorts, Candy.ai: which one are you canceling?
People search for this under a pile of names: candyshorts as one word, candy shorts, candy ai shorts, candy shorts ai, candy.ai shorts, plus queries that skip the product altogether, such as “cancel candy ai”, “candy ai refund” or “EverAI charge”. All of them point to the same thing. Candy Shorts is the vertical-video feed of Candy.ai, run by EverAI, with one catalog and two official homes: candyshorts.com and candy.ai/candy-shorts.
For billing, that settles where to look. The plans priced on this page are Candy.ai Premium plans, which also cover chat, 18+ image and video generation and the monthly tokens, and we found no separate Shorts-only plan on the plan page. Canceling Premium is how you stop paying for Candy Shorts. How the feed fits into the wider product is explained in our plain account of what Candy Shorts is, and every other question we answer is collected on the Candy Shorts guide home page.
What is verified on this page, and what is not
Read from Candy.ai’s own plan page at our latest price check: the three plan prices and their terms, the discount badges, the “Cancel any time” wording in each plan’s billing line, the “Then renews monthly” note on the monthly plan and the 100-token monthly allowance. Counted from the live catalog on October 28, 2026: the series, episode, free and paid totals, the token price per paid episode and the free-episode rule. The EverAI billing descriptor is also on our verified list. How we gather and date these figures is described on the page about Shortsmith and our checking method.
Not verified, and so not asserted anywhere on this page: the screens, labels and steps of the cancellation flow; Candy.ai’s refund policy and how refund requests turn out; what happens to unspent tokens; whether tokens can be bought without a plan; whether unlocked episodes stay viewable after a plan ends; how account deletion works; and whether accounts on candyshorts.com and candy.ai are always merged. For each of those, Candy.ai itself, through your account or its support team, is the only reliable source.
Two statements rest on reasoning rather than on a screen we saw, and we label them that way. The first is that the three-month and twelve-month plans renew like the monthly one: the plan page prints “Cancel any time” for each, but spells out renewal only for the monthly plan. The second is that tokens spent on an episode buy that episode for good. If you go through the cancellation flow and can tell us exactly what it shows, let us know; we aim to check it and add it with a date.